Éclairage Public, Électrification Solaire & Solutions Énergétiques à Douala Cameroun

Smart Energy Sarl operates Smart Energy Sarl. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Policy.

This Policy applies to our websites, apps, and related services (collectively, the "Services"). If you do not agree with this Policy, please discontinue use of the Services. Additional notices may apply to certain features, vendors, or regions and will be presented where relevant.

Information you provide — e.g., name, email, phone, address, passwords, messages, support requests, form submissions, and any content you upload.
Automatic data — e.g., IP address, device identifiers, browser type, operating system, locale, referring URLs, pages viewed, links clicked, and timestamps.
Cookies & similar tech — small files like cookies, pixels, and local storage used for preferences, analytics, security, and personalization. Manage via your browser settings.
Third-party data — where permitted by law, we may receive information from partners or public sources to enhance our records or prevent fraud.

Provide, operate, maintain, and improve the Services.
Process transactions and fulfill requests (e.g., account creation, support).
Communicate service updates, security alerts, and support messages.
Personalize content and measure performance of features and marketing (where permitted).
Analyze usage and develop new features and offerings.
Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.
Comply with legal obligations and enforce our terms, policies, and agreements.

We do not sell your personal information. We may share as follows:

Service providers — vendors who process data on our behalf for hosting, analytics, communications, payments, or support. We require appropriate confidentiality and security commitments.
Legal & safety — to comply with law, respond to lawful requests, or protect rights, property, or safety of Smart Energy Sarl, our users, or the public.
Business transfers — in connection with a merger, acquisition, financing, or sale of assets.
With consent — where you direct us to share or otherwise consent to sharing.

Core vendors we commonly use

Vercel — hosting
Google Analytics — analytics

We use cookies and similar technologies to remember preferences, keep you signed in, provide security, analyze traffic, and personalize content. You can control cookies in your browser settings or via available in-product controls. Disabling cookies may affect site functionality.

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.

We implement administrative, technical, and physical safeguards designed to protect information. Nonetheless, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to data portability. You may also object to certain processing or withdraw consent where processing is based on consent.

To exercise these rights, contact us at smartenergy011@gmail.com. We may request information to verify your identity.

Region-specific notices (examples)

EEA/UK (GDPR): You may have additional rights, including to lodge a complaint with your local supervisory authority.
California (CPRA): You may have the right to know, delete, correct, and opt out of sale/share or targeted advertising. We do not sell personal information.
Nigeria (NDPR): You may request access, correction, and erasure, and object to processing under applicable law.

If we transfer personal information internationally, we rely on appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to protect your information consistent with applicable laws.

Our Services are not directed to children under the age where parental consent is required by law. We do not knowingly collect personal information from such children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We do not sell personal information. Where applicable law provides an opt-out for “sale”, “sharing”, or targeted advertising, you can submit a request by contacting us at smartenergy011@gmail.com.

If you have questions or concerns about this Policy, contact us:

Email: smartenergy011@gmail.com
Phone: +237 620 49 83 63
Address: rue Bonajo Douala Cameroun

We may update this Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Policy regularly to stay informed.

Privacy Policy

About Smart Energy Sarl

Scope & Acceptance

Information We Collect

How We Use Information

How We Share Information

Cookies & Tracking

Data Retention

Data Security

Your Rights

International Data Transfers

Children’s Privacy

Do Not Sell/Share (Opt-Out)

Contact Us

Changes to This Policy